Hempstead House Hotel

COVID

UPDATED: January 16th 2022

Residents, Non Residents, Dining, Bedrooms, Special Events, Spa Days & Spa Breaks.

Current and updated Terms and Conditions will be emailed to you upon any new bookings made.

Following the most recent announcements, please take the following information into serious consideration:

The government has announced that England has moved to Plan B in response to the risks of the Omicron variant.

This means:

  • Face coverings are required by law in most indoor settings.
  • Office workers who can work from home should do so.
  • Certain venues and events will be required by law to check that all visitors aged 18 years or over are fully vaccinated, have proof of a negative test in the last 48 hours, or have an exemption.

BOOK WITH CONFIDENCE

At this time of uncertainty, we want you to book with confidence. Therefore please note, that while payments are non-refundable, under the current circumstances, cancellations due to Covid by the hotel or yourself received up to 72 hours  prior will be entitled to a full credit voucher to utilise another time towards any service or alternative event at Hempstead House, valid for a full 12 months from the issue date. Cancellations for events and accomodation received within 72 hours of the event will unfortunately result in a full cancellation charge unless proof of a positive COVID test. 

Sanitising stations will be on hand for guests to use at their own will.

All staff are trained and will still follow distanced COVID procedures for social distancing.

Our team, when on duty, will wash and sanitise their hands frequently

Our team have been advised and are encouraged to follow the guidance of the Government and to self-isolate immediately if they show any symptoms associated with Covid-19

All public surfaces will be disinfected thoroughly daily

GUIDELINES FOR ALL GUESTS

Please ensure you maintain social distancing whist staying at the hotel, both within the building and in the grounds

Please wash your hands thoroughly before leaving your room

Please use our sanitising stations around the hotel alongside your perosnal responsibilities.

If you have any Covid-19 symptoms prior to your stay, please delay or cancel your visit

If you feel unwell at anytime during your stay, please contact us on the number given on your confirmation

STAY WITH US WITH CONFIDENCE

We want you to feel as comfortable and as safe as possible. Our utmost priority is that of the safety of you, our valued guest, and that of our dedicated staff.

Community safety and of course that of our staff is paramount. Hempstead House Hotel is an AA Covid-19 Secure Venue and will provide a safe environment under the current guidelines at the time advised by Health and Safety England.

 

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